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According to the Norton Mobile Survey 2011, 53 per cent of adults in India have been victims of mobile phone loss or theft i.e one in two mobile phone users in India have been victims of mobile theft and only two in five Indians have a password protecting their devices. Ironically, even though the number of mobile phones has reached 904.5 million with 74% of the population owning a handset, the National Crime Records Bureau (NCRB) does not collect data on mobile phone theft separately. In the consolidated data stated in NCRB’s Crime in India report, 19,377 cases of electronic components stolen were registered across the country last year, out of which just 6,014 were recovered.
Mobile phone theft has become a major challenge for law enforcement agencies (LEAs), particularly due to national security implications attached to it. Now, the Department of Telecom (DoT) has moved a proposal asking the Ministry of Home Affairs (MHA) to look into the possibility of getting FIRs registered for each stolen mobile handset and immediately blocking it to prevent its misuse by anti-social elements. Most of the stolen phones find their way in the grey market where retailers offer them to prospective customers at a discounted price. While the retailers manage to change all other traces of a phone being stolen, they can never tamper with the IMEI.
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I lost my phone on 13th January 2015 and today its more than two months and yet there are no traces of the phone nor the person who stole it. The housekeeper who was employed by the land lady of the paying guest house where I stay in Ahemdabad, took the phone while I was sleeping and left the place. I filed a FIR with the Vastrapur Police Station and my conversation with the police officer was somewhat like this:
Me: Sir, please trace my phone.
Officer: Don't worry, go get that person to me I will make him tell the truth.
Me: Sir, how can I find him out, he has escaped.
Officer: He will return to your paying guest, where will he go else? When he comes bring him to me I will recover your phone from him.
Me: Sir, but what if he never returns? At least track my phone.
Officer: Wait, have patience he will come and yes we are putting your phone on trace.
Whose responsibility is it to track the criminals? Police or Citizens? And once tracked we don't need the help of police, we can ourselves recover the stolen stuff.
A week later I went to check the status of the investigation, I was asked to come the next day as the officer with whom I had filed the FIR was not present. Is there no facility or system where other police official can give the status of investigation? The next day I met the officer and he said my phone was still on trace and I had no other options than to believe him. Today almost after 75 days I still hope that my phone is actually on trace and someday I would get it back.
The police has shown least effort and has failed to track down the person. Is our system really capable of handling security issues? Neither the phone's current location or the last active location has been traced yet. Is our system technically strong to deal with all the cyber crimes? Why is the Cyber crime investigation so weak in our country?
Will the concerned officials take some action over this? Or, as usual will wait for something big to happen, regret over it and then take some action...!!!
References:
- http://www.themobileindian.com/news/837_One-in-two-mobile-users-in-India-are-victims-of-mobile-theft
- http://www.thehindu.com/news/national/make-firs-mandatory-in-cellphone-theft-cases-dot/article5908921.ece
- http://zeenews.india.com/news/nation/cops-will-now-have-to-trace-your-stolen-mobile-phone_950294.html
